I have never experienced serious work environment until I got myself in a contact center job in Makati. A lot of people were guessing that in the BPO industry, particulary in customer service, everything is easy. I used to. But after all the drills that we’re having, speaking grammatically, or just sounding grammatically-correct English is not good enough. I’ve been doing fine in the English department when drills are given in our wave but when the trainer (which happens to be the manager of the whole program) plus other trainers who are interested in witnessing our wave’s performance, controlling my tummy’s uncanny antics is virtually impossible.

Yep. For almost two weeks already, I’ve been burping non-stop even in the middle of the class. I’ve been eating adequately and never missed a meal but it seems to me there’s another problem that keeps me burping, worse enough farting without the established premise of eating or digesting something fart-worthy.

Good thing that my body is cooperating well in the drastic night shifts.

BTW, about the trainer’s interest in our class? Well, we have a different curriculum. Something that has never been done in the previous batches of trainees of the company I’m working at. That’s the reason why I, along with my co-trainees, have already received calls very early–ahead of the other trainees of the same program who went into training a week or two earlier than us.

Special children, eh?